UCM Agents

AI That Knows Your Business

What are UCM Agents?

UCM Agents are enterprise AI assistants that run with your organizational knowledge built in.

Instead of generic responses, they reference your policies, procedures, and institutional knowledge stored in UCM's governed repository and SharePoint.

With direct SharePoint integration, UCM agents access existing organizational documents without duplicating content.

Your knowledge stays versioned, secure, and under your control—while your agents deliver accurate, context-aware responses to employees and customers alike.

SharePoint UCM Repository Governed Knowledge Auto-sync UCM Agent Context-Aware AI Your AI Interface v1.2 v2.0 v1.5

Why Use UCM Agents?

Over traditional Agents?

Traditional Agents

  • Generic responses with limited context
  • Costly and time consuming deployments
  • No built-in governance, compliance or policy injection
  • Knowledge siloed across multiple platforms
  • No control over the model
  • No SharePoint integration

UCM Agents

  • Built-in organizational knowledge and context
  • No deployment necessary - quick time to delivery
  • Policy injection for compliance
  • Centralised, versioned knowledge management
  • You control the model
  • Integrate easily with SharePoint

Agents And SharePoint

The UCM provides native SharePoint integration, allowing your agents to directly access documents, procedures, and knowledge stored in SharePoint without manual migration or content duplication.

This integration means your organisational knowledge stays where it already lives. Update a policy document in SharePoint, and your UCM Agents immediately have access to the current version.

No sync delays, no duplicate systems to maintain.

SharePoint Your Documents Native Integration v2.0 UCM Governed Repository

Agents And Workflows

The UCM supports workflow agents that execute automated tasks and processes. These agents can use files stored inside the UCM for additional context or instructions. This allows even automation to have context.

Integrates easily into Microsoft Power Automate and other automation software.

Workflow Agents

How It Works

1

Configure Agents

Set up your agents with organisational context and knowledge

2

Structure Knowledge

Your content is organised in UCM's governed repository

3

Integrate

Agents integrate with your existing AI interfaces

4

Organisation Ready Agents

Agents automatically sync as knowledge updates

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